Terms of Service

Last updated: 7 October 2026

1. About these terms

These terms govern your use of the BLZLY website and, together with the written proposal we give you (the “Proposal”), the services we provide. By using the site or sending an application you agree to them. If you do not agree, please do not use the site. If the Proposal conflicts with these terms, the Proposal prevails for that engagement.

You must be at least 18 years old and able to enter into a binding agreement. If you act for a company, you confirm you may bind it.

2. Using the website

• You may use the site for lawful purposes only. Do not interfere with it, attempt to gain unauthorised access, send spam or automated submissions, or submit others’ data without their permission.
• The site, its text, design and logo belong to BLZLY or its licensors. You may not copy or reuse them commercially without our written permission.
• We try to keep the information accurate but do not promise the site is free from errors or always available. Descriptions of packages are summaries; the Proposal defines what you actually get.
• Sending the form does not create a contract for paid services. A contract starts only when you accept a Proposal.

3. The free brand review

The free review is a short consultation with no obligation to buy. Our suggestions are general guidance based on what you tell us, not a promise of any outcome. We reply to applications as soon as we reasonably can; any stated reply time is a target, not a guarantee.

4. Our services

BLZLY provides personal-brand services such as positioning, visual identity, profile setup, a personal website, media kit, content planning and production, platform management, outreach and invitations to private events, depending on the package in your Proposal (Foundation, Growth or Authority).

The scope, deliverables, timeline, number of revision rounds and price are those in the Proposal. Requests outside the scope may need a new Proposal or a fee. Timelines depend on you providing materials and approvals on time.

5. Your responsibilities

• Give us accurate information, materials and access that we reasonably need, on time.
• Review and respond to drafts within the time stated in the Proposal (or promptly if none is stated).
• Make sure you have the right to give us any materials, names, images, music or text you provide, and that they do not infringe anyone’s rights or break the law.
• Keep your account credentials secure and tell us immediately if you suspect misuse.
• Be available for the calls, approvals and recording sessions needed. Delays on your side may delay delivery.

6. Content approval

We will not publish content in your name on your accounts without your approval, in the way set out in the Proposal (for example by approving a monthly plan or individual posts). Once you approve content, you are responsible for its accuracy and for claims made in it about you, your products or others, and we may publish it as approved. You must tell us before publishing anything that needs a legal, regulatory or professional review in your field (for example health, finance or legal claims). Where required by law or platform rules, content must disclose paid partnerships or sponsorships.

7. Ownership of content

Subject to full payment, you own the final content we create specifically for you and deliver (for example your texts, photos, videos and brand visuals), and may use and reuse it. We keep ownership of our pre-existing and general tools, templates, methods, processes, know-how and software, and of anything we develop that is not specific to you. To the extent such things are included in a deliverable, we give you a non-exclusive, perpetual, worldwide licence to use them as part of that deliverable.

Third-party materials (such as stock images, fonts and music) remain subject to their own licences, which we will tell you about where they affect you. You give us a licence to use the materials and accounts you provide only to perform the services.

8. Third-party platforms and account access

Our services involve platforms such as Instagram, TikTok, LinkedIn, X and YouTube. These platforms set their own rules and may change algorithms, features and policies, restrict or suspend accounts, or remove content at any time without notice. We do not control them and are not responsible for those actions.

You keep ownership and control of your accounts. Where we need access, you should use the platform’s official delegation or role features whenever possible rather than sharing your password, and you remain responsible for complying with each platform’s terms. We will not engage in practices that breach platform rules, such as buying followers or fake engagement, and may decline requests that would do so.

9. No guaranteed results

Marketing and audience growth depend on many factors outside our control. We do not guarantee any number of followers, views, leads, sales, media coverage, speaking invitations, or income. We commit to doing the agreed work with reasonable care and skill and to reporting honestly. Examples and descriptions on the site are not promises of outcomes.

10. Fees and payment

Fees, currency, taxes, billing dates and payment methods are as agreed in the Proposal. Unless the Proposal says otherwise, amounts are due on the stated dates, are exclusive of taxes (which you pay where applicable), and are non-refundable except as set out in our Refund and Cancellation Policy. We may pause work while an invoice is overdue and, for monthly services, end them after reasonable written notice if the amount remains unpaid. Third-party costs (such as advertising spend or licences) are not included unless stated.

11. Cancellation and ending the service

You may cancel as described in the Refund and Cancellation Policy. Either of us may end the agreement immediately by written notice if the other materially breaches it and does not fix the problem within a reasonable period after notice. We may also stop providing services where we reasonably believe the content or activity is unlawful, misleading or harmful. On ending, you pay for work performed up to that date, and sections that by nature continue (ownership, payment, liability, governing law) survive.

12. Testimonials and case studies

We will not publish your name, logo, results, testimonial or case study without your written permission, which you may withdraw for future use at any time by writing to business@blzly.com. Content already published before you withdraw permission may remain in materials already distributed, but we will stop new use within a reasonable time.

13. Private events

• BLZLY events are by invitation only. Sending an application or request does not guarantee an invitation, and an invitation does not guarantee admission; places are limited and we may decline or withdraw an invitation at our discretion.
• Invitations are personal and non-transferable unless we agree otherwise.
• We will photograph or film you at an event, and use the material to promote BLZLY, only with your consent, which you can give or refuse when you accept the invitation or at the event. Where photography or filming is planned we will tell you in advance. If you do not consent, tell the team on arrival and we will make reasonable efforts to keep you out of shots.
• Guests must behave respectfully, follow the venue rules and staff instructions, and respect the privacy of others. We may ask anyone who does not to leave. What is shared privately at events (for example in off-the-record discussions) should stay private.
• Attendance is at your own risk, except for liability we cannot exclude by law. You are responsible for your own travel, and for any extra costs, unless the invitation says otherwise. We may change, move or cancel events.

14. Confidentiality

Each of us will keep the other’s non-public business information confidential and use it only for the engagement, except where disclosure is required by law or to professional advisers bound by confidentiality.

15. Disclaimers and limits of liability

We provide the site and services with reasonable care and skill, but, to the extent allowed by law, we provide the website “as is” and give no other warranties. To the extent allowed by law, we are not liable for indirect or consequential loss, loss of profit, revenue, reputation, data or opportunities, or for results that depend on third parties, including platform actions.

Our total liability arising from an engagement is limited to the fees you paid us for the service in the three months before the event giving rise to the claim (or, for the website and free review, to a reasonable amount not exceeding EUR 100).

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, wilful misconduct, or anything else that cannot be excluded or limited by law, and nothing removes the mandatory rights you have as a consumer.

15A. Client accounts

Clients may be given access to an account area to view project progress, approve content, download files, see invoices and exchange messages with us. Keep your password confidential and tell us at support@blzly.com if you suspect unauthorised use. You are responsible for activity under your account. We may suspend an account that is misused. Content you approve in the account area is treated as your written approval. We do not currently send email notifications for new messages, so please check the account area regularly.

16. Privacy

We handle personal data as described in our Privacy Policy and use of cookies as described in our Cookie Notice.

17. Changes to these terms and the site

We may update these terms, for example when our services change. The version posted here applies from the date shown to future use of the site. For an existing engagement, changes apply only if you agree or after reasonable written notice and with the right to cancel under the refund policy. We may change or withdraw parts of the site or services at any time.

18. Governing law and disputes

These terms are governed by the law of the country where BLZLY is established, without removing mandatory consumer rights. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim in your local courts where the law gives you that right. We prefer to solve problems informally first; please write to support@blzly.com and we will try in good faith to resolve it.

19. Contact

Support, complaints and privacy requests: support@blzly.com. General, sales, press, event invitations and legal notices: business@blzly.com.